Effective Date: August 1st, 2025
Last Updated: August 1st, 2025
1. Introduction
Welcome to AutoBid Express (“we,” “us,” “our,” or the “App”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using AutoBid Express, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the App.
2. Information We Collect
Information You Provide Directly
When you register for and use AutoBid Express, we may collect the following information:
- Account Information: Name, email address, phone number, and password
- Profile Information: Driver’s license information, address, employment information, and income details
- Vehicle Preferences: Desired vehicle type, budget range, financing preferences, and trade-in information
- Communication Data: Messages, inquiries, and feedback you send through the App
- Financial Information: Credit score range and financing pre-qualification information (we do not store full credit card or banking details)
Information Collected Automatically
When you use our App, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: App features accessed, time spent on the App, bid history, and interaction with dealer listings
- Location Data: Approximate location based on IP address and, with your permission, precise location data
- Analytics Data: Performance metrics, crash reports, and other aggregate usage statistics
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To facilitate the bidding process and connect you with participating dealers
- Quality Assurance: To monitor and improve the quality of dealer services and user experience
- Communication: To send you updates about your bids, dealer responses, and important service announcements
- Personalization: To customize your experience and show relevant vehicle listings and dealer offers
- Customer Support: To respond to your inquiries and provide technical assistance
- Legal Compliance: To comply with applicable laws and regulations
- Security: To detect, prevent, and address technical issues and fraudulent activity
4. How We Share Your Information
Sharing with Dealers
We share certain information with participating dealers for the following purposes:
- Bid Processing: Name, contact information, and vehicle preferences to process your bid requests
- Quality and Follow-up: Contact information and interaction history to enable dealers to provide quality service and appropriate follow-up
- Financing: Credit score range and financing preferences to facilitate pre-qualification and loan offers
Dealers are required to use your information solely for purposes related to your vehicle purchase inquiry and must comply with applicable privacy laws.
Other Sharing
We may also share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support)
- Legal Requirements: When required by law, subpoena, or other legal process
- Protection of Rights: To protect the rights, property, or safety of AutoBid Express, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Access and Control
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Location Services
You can disable location services through your device settings, though this may limit certain App features.
Marketing Communications
You can opt-out of marketing emails by clicking the “unsubscribe” link or contacting us directly. Note that you may still receive transactional communications related to your account.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
AutoBid Express is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. International Data Transfers
If you access the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the App, you consent to such transfer.
10. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising privacy rights
To exercise these rights, please contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the “Last Updated” date. Material changes will be communicated through the App or via email.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
AutoBid Express
[Company Address]
Email: [email protected]
Phone: [Phone Number]
For data protection inquiries, you may also contact our Data Protection Officer at: [email protected]
14. Consent
By using AutoBid Express, you hereby consent to our Privacy Policy and agree to its terms.
Document Version: 1.0